About us

When support teams thrive, your business thrives — we’re here to help make that happen

Trusted by industry leaders

Customer enterprises receive millions of customer support tickets every year (that’s like thousands a day!), but only evaluate a tiny fraction — less than 5% — of those interactions. That’s slow, costly, and just not scalable.

Intryc’s AI evaluates 100% of your customers interactions — no matter how many — in real-time, at half the cost. It’s a smarter, faster way to get the insights you need without burning out your team or your budget.

Our Vision

Intryc wants you to be the industry leader.

First, we ensure your customer support quality is on point. Then, we evolve into an automated platform that delivers deep, qualitative customer insights.

We build Intryc with you and only you in mind. Every feature, every insight is crafted to make your grind smoother and your business pop.

Behind Intryc is a squad of ex-Meta, Amazon, Revolut, Confluent, and Twitter folks who spent over 7 years leveling up customer experience for these companies. We know first hand how painfully manual, repetitive, and error-prone Support QA processes are. That’s why we built Intryc, to solve this so that customer support teams can focus on what really matters to them – their customers and business goals.

Alex

Co-founder & CEO

Previously led Customer Success in Northern Europe for Confluent, overseeing $40M in ARR across strategic customers. Prior to that, first Enterprise Customer Success Manager in EMEA for Navan (aka TripActions), establishing the EMEA’s first team and presence.

Dimi

Co-founder & CTO

Built the first core banking platform at Revolut, contributed to natural language understanding projects for Amazon’s Alexa, as well as augmented reality projects at Meta/Instagram.

George

Co-founder & CPO

Was the employee no. 1 at Pledge, a data scientist and an engineer. Previously led fraud detection at Revolut – handling machine learning models, algorithms, and operations.

Backed & trusted by visionaries who are all excited about epic customer success

Customer enterprises receive millions of customer support tickets every year (that’s like thousands a day!), but only evaluate a tiny fraction — less than 5% — of those interactions. That’s slow, costly, and just not scalable.

Intryc wants you to be the industry leader.

We build Intryc with you and only you in mind. Every feature, every insight is crafted to make your grind smoother and your business pop.

Turn your customer support into your growth engine.