Your role as a
Support Agent
Team Lead
means keeping customer satisfaction & team performance on point, every day.
Helping quality assurance leads at top companies
This is how Intryc empowers you:
All your agents’ performance insights in one view
Access evaluations, scores, coaching sessions, and past verbatim tickets. Oversee your agents’ interactions with customers at all times.
Coach your agents to world-class performers and boost their career
Track and manage coaching efforts to ensure every agent’s growth stays consistent and impactful.
Look at the situation fairly when there’s a dispute
To address an agent’s evaluation dispute, Intryc’s holistic analysis provides the full context, helping you and the team make a fair judgement.
