Support Agent Team Leads
it’s all about keeping customer satisfaction & team performance on point, every day.
Helping Support Agent Team Leads at leading companies
All your agents’ performance insights in one view.
Get instant visibility on each agent's performance, process inefficiency, or knowledge gap, in real time.
Resolve disputes with full context and fairness.
Quality is about perspective and fairness. Intryc offers all the visibility, tools, and paths for your teams to handle agent disputes.
Turn every agent into a top performer.
Go from closed ticket, to root cause, and agent coaching in a few clicks instead of weeks of searching and evidence gathering. Our AutoQA and AutoCoaching features give you the signal and action.
Onboard agents 50% faster with AI simulation.
Reduce new agent onboarding time by 50% and give your Learning Manager 12-15 hours back every week. Each agent gets a personalized coach in their pocket with real-life simulations based on your organization's past tickets.
