Be the first in the industry to
Turn your agents into superheroes with real-life AI simulations
Across every channel. In any language.
Run multiple simulations across all channels, including emails, calls, and chats in multiple languages.
Train with real cases - from actual tickets to new policy updates.
Use real-life past tickets, calls, and knowledge base articles to train new agents and improve knowledge across the team.
Simulate every action. Just like your Helpdesk.
Our simulations allow you to perform all your normal help desk actions. From applying ticket macros, to filling in custom fields, changing statuses, and assigning escalation paths. A completely realistic training simulation for your team.
AI scoring and feedback in real time. Grow faster.
Get real-time AI scoring and feedback on custom scorecards to boost agent performance.
Gamify your training process: Practice. Measure. Improve.
Track agent training progress in one place with Intryc's robust reporting. Create graduation paths and make development feel like play.
