Learning and Development Managers

it's all about designing impactful and highly personalized learning experiences, at scale, for the entire organization minus the boring stuff.

Helping Learning and Development Managers at leading companies

Reporting dashboard

Onboard agents 50% faster with AI simulation.

Reduce new agent onboarding time by 50% and give your Learning Manager 12-15 hours back every week. Each agent gets a personalized coach in their pocket with real-life simulations based on your organization's past tickets.

voice call simulation
chat simulation

Train with real cases - from actual tickets to new policy updates.

Whether it’s using AI, Copilot, or manual, define your own workloads that fits into your periodical cadences.

Simulate every actions. Just like your Helpdesk.

Simulate any helpdesk action - apply macros, fill in custom fields, and change statuses. Ensure your agents follow the right internal processes.

add past tickets to simulation
simulation channels

Across every channel. In any language.

From chat to video, train your agents in every channel and language they use to serve customers.

Feedback in real time. Grow faster.

AI QA evaluates performance with customizable scorecards, giving agents instant feedback to improve on the spot.

ai evaluation
performance reports

Gamify your training process: Practice. Measure. Improve.

Track agent training progress in one place with Intryc's robust reporting. Create graduation paths and make development feel like play.